southwest credit card customer service
.air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { font-weight: bold; Give ARCO Southwest a ring! Reimburses you for essential purchases like toiletries and clothing for baggage delays over six hours by passenger carrier up to $100 a day for three days. All Rapid Rewards rules and regulations apply and can be found at opens overlaySouthwest.com/rrterms. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } .air-check-in-edit-contact-information-banner--link { A statement credit will automatically be applied to your account when your Southwest Airlines Rapid Rewards® Priority Card is used for Southwest Airlines® purchases (excluding Upgraded Boardings and inflight purchases), up to an anniversary year maximum accumulation of $75. Limited-time offer. ... Fleet Card 1 (800) 348-7959. Covers your new purchases for 120 days against damage or theft up to $500 per claim and $50,000 per account. If you run into a problem away from home, call the Benefit Administrator for legal and medical referrals, or other travel and emergency assistance. Find your Rewards Dashboard by viewing your Southwest Rapid Rewards Credit Card account on Chase.com: Companion Pass is the benefit that allows you to choose one person to fly with you, free of airline charges (does not include taxes and fees from $5.60 one-way) every time you purchase or redeem points for a flight. .air-low-fare-calendar-index-page .background { Only points posted on your billing statements and posted to your Rapid Rewards account during the same calendar year are available for qualification for Companion Pass status. } Tier qualifying points are not redeemable for travel on Southwest or through the “More Rewards” site. We can help you find the credit card that matches your lifestyle. color: #636363; background-color: #e6e7e8; border: 0; If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. The $75 Southwest Annual Travel Credit will be issued for the … Box 36647-1CR, Dallas, Texas, 75235, United States. Credit Card Customer Service & Online Resources ... or for rewards at companies like Disney, Marriott, Hyatt, United or Southwest Airlines. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Please provide detailed information regarding the item (i.e. First and second checked bags. } The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards® program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass travel; Rapid Rewards partner points except for tier qualifying points earned on the Southwest Airlines Rapid Rewards Priority Credit Cards from Chase; bonus Rapid Rewards points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. Just look for the Contactless Symbol at checkout, then tap your contactless card on the checkout terminal. Lost Luggage Reimbursement. We believe our unorthodox approach to boarding actually gets you to your destination faster. For example, if you buy a Southwest Airlines ticket, but the airline does not post the transaction until after your current anniversary period ends, the cost of the ticket will be allocated towards the following year’s Southwest Annual Travel Credit maximum of $75. From booking to landing, our goal is to make your experience a great one. padding-left: 30px; For prompt, professional and courteous service, contact our customer service department to turn your service on/off or with questions or comments about billing, water quality, leaks, water conservation, and more. } )"; See all baggage info. Chase isn’t responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. right: 25px; Earn up to 15,000 tier qualifying points per year with your card. } div.footer div.flex-placement b a:hover { If we have not located your item within 30 days from the time it was reported, it is not likely that it was turned in. No points or Companion Pass qualifying points will be awarded for flights taken by the Companion using the Companion Pass. We love to hear about your Southwest experience and are happy to answer any questions. The number of points needed for a particular Southwest® flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and are subject to change at any time until the booking is confirmed. You may purchase all 4 Upgraded Boardings at one time or on separate flights; you will only be reimbursed via statement credit for the first four Upgraded Boardings you purchase during your anniversary year. Your December statement closing date is the cutoff for purchases made with your Rapid Rewards Credit Card to count towards a Companion Pass for that calendar year. Rewards Dashboard for your Southwest Rapid Rewards Credit Card. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Choose from our Chase credit cards to help you buy what you need. We can help you find the credit card that matches your lifestyle. } Statement credit(s) will post to your account the same day your Southwest Airlines purchase posts to your account and will appear on your monthly credit card billing statement within 1-2 billing cycles. Plus, you can earn 40,000 points after you spend $1,000 in the first three months. left: 277px !important; If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. } Auto Rental Collision Damage Waiver. And remember, Rapid Rewards points never expire. To qualify for the 20% back, purchase must be made with your Southwest Airlines Rapid Rewards® Priority Card and your account must be open and not in default at the time of fulfillment. Tier qualifying points earned during a billing cycle on a Southwest Airlines Rapid Rewards® Priority Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards® account. Contact ARCO customer service at 1-800-322-2726 or connect with us through our social channels. Plus, earn 3X points per $1 spent on dining purchases for 12 months.. 3,000 anniversary points every year ; 2X points on Southwest® purchases; 1X points on all other purchases; Your Rapid Rewards® points never expire You can request past flight points for up to 12 months after your flight. Points earned during a billing cycle on a Southwest Airlines Rapid Rewards Credit Card from Chase are not available for redemption or qualification for Companion Pass status until they are posted on your billing statement and posted to your Rapid Rewards Account. Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance. Available only on WiFi-enabled aircraft. For a complete list of available Fly By® locations, visit opens overlaySouthwest.com/flyby. External site which may or may not meet accessibility guidelines. Plus, get your free credit score! Enjoy these exclusive travel benefits with your Rapid Rewards Priority Credit Card with no foreign transaction fees: Turn the points you earn on your card into flights, hotel stays, gift cards, and more. If you do not provide an email address you will only be contacted by phone if your item is located. Statement credit(s) will post to your account the same day your Southwest Airlines purchase posts to your account and will appear on your monthly credit card billing statement within 1-2 billing cycles. Find out how at Rapid Rewards Dining ® >opens overlay, Shop and earn at 850+ online stores through Rapid Rewards Shopping®. Opens new window. It's easy! right: 185px !important; These benefits are available when you use your card. Can't remember your account number? Where available. font-style: normal; There is information in the previous heading. No blackout dates and unlimited reward seats apply to flights booked with points. Coverage is provided for theft and collision damage for most rental cars in the U.S. and abroad. white-space: normal; If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. row one column two Visa Signature checkmark, row one column three Visa Platinum checkmark. You need 35,000 tier qualifying points or 25 qualifying one-way flights per calendar year to qualify for A-List status. clip: rect(0,0,0,0); Please provide detailed information regarding the item (i.e. } Eligibility for Upgraded Boardings are for accounts that switch to this product: Account open date is the date the switch is official in the Chase system. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Decline the rental company’s collision insurance and charge the entire rental cost to your card. A-List members enjoy: IMPORTANT: Know your credit card's annual earning cutoff date. International flights on 50+ global carriers–Use your Rapid Rewards points for flights. model/serial number, brand, size, color, etc.). Hotel stays and car rentals–Redeem at thousands of hotels and car rental agencies from all over the country through the More Rewards platform. width:556px !important Eligibility for a $75 Southwest Annual Travel Credit for accounts that switch to this product: Account open date is the date the switch is official in the Chase system. Carryon items are limited to one (1) bag plus one (1) smaller, personal-type item. If you’ve left the airport, please contact our lost and found. Southwest Airlines Customer Service Commitment—English Version Effective: 03/14/2019 Southwest Airlines (“Southwest”) places great importance on the business and conidence of our Customers. We like to think of ourselves as a Customer Service company that happens to fly airplanes(on schedule, with personality and perks along the way). html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Each anniversary year you will be reimbursed for the purchase of up to 4 Upgraded Boardings which are positions A1-A15. /* Air CheckIn Banner Button Fix */ Shop now >opens overlay. bottom: 200px; There is information in the previous heading. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 13px !important; } background-color: #3b5998 !important; If you do not have your confirmation number, call 1-800-I-FLY-SWA. Our team of professionals is equipped to investigate, explain or resolve your service issues. ), row seven column two Visa Signature checkmark, row seven column three Visa Platinum blank. Earn up to 10,000 points per night on hotel stays. Chase has updated the sign-up bonuses for its co-branded Southwest Rapid Rewards credit cards: the Southwest Rapid Rewards® Plus Credit Card, the Southwest Rapid Rewards® Premier Credit Card and the Southwest Rapid Rewards® Priority Credit Card.After spending $1,000 in the first three months, cardholders can earn 40,000 points. Account must be open and not in default at the time the statement credit is posted to your account. opens in a new windowNot a Cardmember? For example, if you make a purchase after your December billing statement cycle date, the points on those purchases will not count toward Companion Pass status in the year the purchase was made; they will appear on your January billing statement and post to your Rapid Rewards Account in January. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. .facebook-share-button-command--button { After verification of your flight information (approximately 3-5 days), points will be deposited into your account. display: block; There are specific time limits and documentation requirements. This benefit is not available at Southwest® kiosks. Plus, get your free credit score! (opens popup). You'll get the latest news, information, and promotional offers from Southwest® all in one sweet email. height: 1px; To claim points for a past flight, simply log in to your account, select My Account and choose the Manage tab within My Rapid Rewards. Share knowledge and learn from travelers just like you. You may also want to check out our article about when it’s good and bad to close a credit card account. } left: 278px !important; Please review its terms, privacy and security policies to see how they apply to you. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. /* Air Booking Select - Fare benefit first th width */ Baggage Delay Insurance. You can call Southwest Airlines at (800) 826-6667 toll free number, write an email, fill out a contact form on their website www.southwest.com, or write a letter to Southwest Airlines, P.O. Earn 40,000 points. (You will be responsible for the cost of any goods or services obtained. UMs may only travel on nonstop or direct (makes one or more stops but does not require a change of planes or flight number) flights. Privacy Policy Do Not Sell My Personal Information. 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