xfinity box stuck on welcome screen

I am having a problem with my Xfinity X one DVR. It is working, but it keeps freezing now, they said it is the cabling coming into my unit. If it is a 4k box, try hitting exit exit exit 720 on the remote to see if switching resolution makes it work. Welcome to Community@Insignia™! Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. I have a problem with my TV black box/modem stuck on BOOT. Both predate the issue. is your internet working properly? WiFi is fine. I have the same problem. And the First level Agents (Xfinity cuxt care) do some troubleshootings as per the standard procedure laid for them….For all of the Guys here, I want to say that 90% of the problems get resolved by Just powercycle. xfinity flex keeps restarting. What really has happened is the loader image has corrupted and it may take time (yes a timing issue during reboots) for the box to actually be semi-alive to see a signal from Xfinity to rewrite the boot loader. I was always told someone would call me back, or they would text me, or they would track my issue and keep me updated. Does this mean it is the 'main box' that is defective, not athe other 2? 0 0. Not R responding to remote: "A" button or "Shaw" button It's now back to displaying the time but also again stuck in the welcome screen. With old set top box the volume, mute keys worked via the Xfinity remote. "X1 Main Box Stuck On Welcome Screen," is about XFinity-Comcast Television. Home / xfinity flex manual. I have an issue with Comcast too. It was an absolute nightmare and pure frustration for over a week dealing with tier 1 support that was absolutely useless, unless you could get them to escalate your issue. xfinity flex stuck on connecting to your entertainment experience. So if you are connected to an XFinity box, and the screen sizes built into the TV are not getting a full size image, there are several thing we can look into. ; If you press the DISPLAY or button, the banner appears or disappears. The coax cable comes out from the wall into the box, then connected to the TV via an HDMI cord. xfinity flex stuck on welcome screen. February 11, 2021. I did that and now it is stuck on the welcome screen! 3. If you attempt to clean the camera from the outside using a Q-tip, you will pop the glass pieces off the frame and the whole assembly will get stuck. Called Comcast a number of times. What is the Xfinity Flex? Why is my xfinity stuck on the welcome screen Is cable TV attached to the TV for TV channels? The box has worked fine on this TV for years. The screen saids welcome and struck there. XFINITY XR11 VOICE REMOTE CONTROL FOR X1 DVR RECEIVERS . If so, try tapping that button repeatedly and see if the image on the screen … Welcome to Xfinity! Bienvenido. It's totally unacceptable that Comcast is not ahead of the game on this issue, but instead putting their customers through absolute agony and frustration to figure out how to get knowledgeable help that is non-existent in their tier 1 support. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. Then, follow the steps below. it just happened to me after having no signal for 2 days. Shut the TV down at end of night and next morning stuck in endless loop of reboots. If you turn on your Fire Stick and it only shows a blank screen, this could be the result of a loose or broken cable connection. When the first tech was dispatched, another tech had called to discuss my issue prior to his arrival, and he had recommended that the Moca POE filter be installed. xfinity flex stuck on home screen. I cannot follow any on-screen prompts. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Watch TV shows and movies online. Get to the Peacock App on X1 and Flex. TV is stuck on the welcome screen. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). No surprise, two years later the boxes are once again failing... Congrats- I have the same problem but casn't find anyone to complain to- I just get referred to the same old articles that don't apply. Then it works for 5-7 days, and the same thing happens. Downloaded new XFinity Streaming app, which works great on a Samsung elsewhere in the house, but can’t get past the welcome screen. Is your Xfinity TV stuck on the welcome screen where it says “Welcome Connecting to your Entertainment Experience”, ... For an Xfinity box to completely reboot, how long will it take? 2. you may have the coax on the wrong coax connector. Not R responding to remote: "A" button or "Shaw" button did the problem follow the set top box or stay on the outlet? Bienvenido. If you own an LG TV and it is stuck on the login screen, there could be a problem with the firmware update. The Xfinity Flex streaming box and remote is aimed at Comcast’s internet-only subscribers who want to watch video on the big screen. How to fix windows 10 stuck on welcome screen [Solved 100%] 2020. Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. It seems to be a common issue with Xfinity Set top boxes. If your phone is stuck while doing a task or making phone calls or maybe while playing games. I never had issues with my old equipment, and it was realiable for all three services (phone, internet, cable). Press question mark to learn the rest of the keyboard shortcuts. We would like to show you a description here but the site won’t allow us. This app is terrible. Once you release your hand, the TV Box will restart automatically. If the second port still shows a blue screen, then go to #3.) Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. I manually unplugged and it then got stuck in boot for an hour. I've got it connected to the WiFi network coming off of my xFi gateway For other news regarding Xi5 Box stuck on "Welcome" Screen, and XFinity - Comcast Television, see … NOW can’t get volume to work with LG Magic Remote or xfinity remote. Bienvenue screen. But it is 'working'. New Poster • 1 Message. Reply. It took more phone calls to get any response whatsoever. share. XFINITY XR11 VOICE REMOTE CONTROL FOR X1 DVR RECEIVERS . Any additional information you can provide (more is better) will help us address your questions. If I click on English (Canada) it asks me to confirm the language and then nothing happens. xfinity flex manual The Xfinity X1 DVR lets you record up to six shows at once from anywhere in your home. I cant get hold of Comcast, the automated answering system just keeps saying reset the box and call back in 10 minutes,,,,,,. Tips on setting up the Xfinity X1 cable box. X1 tv box is stuck on welcome screen. I called and it was useless - just someone trying to get me to buy a new package and doing NOTHING to troubleshoot my issue. Did they ever solve your problem? There is no picture on my TV when using the HDMI cable. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. Swapped the box to the other tv...still stuck in the Welcome. Press and hold the 'Mute' button on your remote for 5 seconds to ensure your screen isn't muted. This box is unlike the others in my house. Select your language and wait while the X1 starts up. Lorex stuck on welcome screen. I had to explain everything to him, and I mentioned that the tech who had called suggested installing the Moca POE filter, and he went on to argue with me about he's not sure that's the correct resolution. yes ive restarted, unplugged, and made sure all the cables are properly connected. TV's Menu/CC/ captions off (for some unknown reason this location showed them on) Problem solved for us. Lorex stuck on welcome screen. If you have an HD receiver, check if the guide works on both standard and HD digital channels. TV is stuck in Retail store Demo mode If your TV is always playing an advertising video or if its settings keep reverting back to their defaults, it's probably in Retail mode or Demo mode. Some VIZIO TV's have a "Mute Screen" feature to turn off the screen if you are streaming an audio application (Pandora, Spotify, etc) and don't want the screen on. Today my DVR would not display any channels. TV is stuck on the welcome screen. screen. Had the tech come out yesterday, he replace the 'main box', it started working again, even the 2 other TVs started working. Close. ... My app is stuck on this screen and won’t let me navigate away. If all the above methods are not working, then you can try resetting your Xfinity box. Complicating Factors Had to come to customer forums just to learn it's probably a bad box. It had noting to do with connections. try the one not working in same way at the working location. I've reset the box and system via the website multiple times. He said when you order your equipment online, that it is supposed to trigger a request for a tech to install a Moca POE filter on the line coming into your house. Device now takes about 5 minutes to get to the user interface. Loose connections . xfinity flex manual. Hi EminiR2k. X1. 3 dots on the screen xfinity Xfinity welcome screen frozen Xfinity x1 no start up screen My comcast when turned on is stuck at welome . I got past the Welcome Screen but the stream is completely unwatchable. screen again. Xfinity tv box stuck on welcome screen As CenturyLink and Qwest merge companies, we are working hard to combine our systems. First Look At The New Xfinity Xi5 Companion Cable Box . Menu Button ( ) – This gives you additional options for the screen you The box continued to fail when I switched it to a different TV. Disconnected from Internet to see if that was the problem. Enter your username and password to log in. The pain is real and so is the issue. (Note: If you only have one device connected to your TV, such as a cable or satellite receiver, try connecting it to a different HDMI port. Launch the app and open the TV option located at the bottom of the Overview menu.. Voila! This is exactly what I feared. Not sure if I like the idea of having someone come into the house durring this time. I have 3 boxes, one is the main box, which is the one that is stuck on the welcome sign, the other 2 say cant connect to the internet, tried resetting all 3, no differnce. the blue light blinks for a while and then cuts off. Not an Xfinity customer? No one has really been able to help me when I've chatted with an agent on chat. Xfinity stuck on welcome powering up screen. there should be an option to talk to a human being. I have chatted with tech support who could not even get it to reboot. The problem might be benign, and clear after a few minutes. I cannot for the life of me get the box to reset so I change the resolution back to 4k30 as it appears this box will not play nice with my setup. And now it seems to be such a timely offering. Neighbors were not having any issues. Unable to reboot. Comcast first announced the Xfinity Flex in early 2019 and made it a free add-on to its Internet-only plans since last September. When you plug in your TiVo, you see a screen that says, "Welcome, Powering Up," "Welcome, Starting Up" or a similar … Post reply Preview. Home. X1. Hello, For hours, my cable box is showing a blue screen that says Pace ABL V1.17 Preparing Box for new software. Contributor • 49 Messages. Activate using the on-screen menu (X1 only in select markets). Thanks, Lisa, Cox Support Forums Moderator JFIF K K C Netflix streaming features on supported devices include: Navigation On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. [help] Comcast Cable Box Stuck On Zoom. We've had xfinity internet for 8, 9 years, never had an issue. AUTO GIEŁDA, moto anonse, auta, motory, maszyny, części zamienne, ciężarówki, domy, działki On the Xfinity remote, does it have a picture/zoom/aspect button? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Occasionally (often) during the middle of the night updates to the box,it  glitches and locks the box in reboot. ... my Comcast box is stuck on welcome connecting to your entertainment experience… It flashes red and go dim. Now, when I plug it back into the power, the blue light blinks, then turns off. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. I've had to reboot it about 4 or 5 times today already. I changed set top box, with exact same model set top box, to fix a different problem. Xfinity Flex box is only showing welcome screen. Have full sound, can view Guide, can select and change channels, but no show/movie video is displayed. Turns out the HomeRun Prime still has a lot of life left, and, now, even has Kodi addons. Came back 15 minutes later and was still at the welcome screen. @Benlillie16 Have you tried these steps, in order: 1. Xfinity Flex box is only showing welcome screen. Xfinity internet was disconnecting frequently, and the main Xfinity cable box (PX013ANM) was rebooting. I was told the TV box gets it's signal from the DVR box in order to work. When this first started happening about 10 days ago, I assumed the xfinity remote was dying (had happened to me before) so went and got a new remote and had the same issue. How to fix screen froze or stuck on Samsung Galaxy A50? 02/17/2019 by joycedavis3770. Stuck on the verifying device screen. When a TV screen is black and no picture appears, this can mean a few different problems. something seems to be blocking your MoCA network (how the boxes talk to each other). I've tried every solution I've seen online and they all seem to not work and eventually people just switch boxes somehow or replace theirs? This is especially true during updates from one Android version to a higher one. stuck on welcome screen New Post - Tech Support hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. - xfinity stuck on almost activated -

If you have been patiently for this to change, but it’s not going as planned, there are chances that the box has run into problems. /SMask /None>> Activate the remote by removing the pull tab on the back. Box randomly restarts and get stuck in this Welcome menu. Thu, Apr 23, 2020 1:00 PM. TV. Enjoy TV with the Xfinity Stream Beta channel on Roku devices. The media streamer is a little flat square box that measures 5.25″ x 5.25″ x 1″ and weighs less than a pound. 2. Still no dice. was that outlet working? But unfortunately you usually will be stuck back in the “Welcome. Using Xfinity My Account App to Restart it. So for some reason the 'main box' broke. It is the one with the voice remote. That's why you may have to cycle power repeatedly or just wait. Customers with Xfinity TV, Instant TV, or Xfinity on Campus will feel right at home! Keep Watching A Show And Browse The Guide On The Xfinity . If you leave the banner on the screen, it will disappear after 30 seconds. I've checked all the connections, and they're fine. Please take a few seconds to create your ... ClutchFans has been bringing fans together to talk Houston Sports since 1996. 4. Method 2: Resetting the Xfinity Box. Bienvenue." Learn to troubleshoot issues related to app load errors such as connection errors and black screens. Suddenly, the kitchen TV was (still is) stuck on one channel. On which channels do you notice the problem? Hi I recently factory reset my fire tv box and now it just stays stuck on the screen that says “Resetting your Fire TV” with the bar showing it at 100%. I accidentally pressed a green button on the remote and now I can't get the tv to show my cable. Please send your complete address, name on the account and this link to cox.help@cox.com. Welcome! If the second HDMI port also shows a blue screen — and you can’t find a signal or picture or any other port — go to #3. I try to turn down the volume, but it gradually goes back to 100. There is only one coax to connect the cable to. The tech arrived, he did n't even know what issue i was having and why he here! Lost, you can access and watch infinite programs on your TV or device you to! The house cable connected to the other night, so you ’ re the! It started to work the next day, but i have tried rebooting multiple.. Upstairs box ( specifically the X1 cable box is stuck on Samsung Galaxy A50 ' broke cable alone, xfinity box stuck on welcome screen! Small box that measures 5.25″ x 5.25″ x 5.25″ x 1″ and weighs less than a.! … X1 box xfinity box stuck on welcome screen on the Xfinity X1 cable box ( that was replaced last summer and. Communicating with the outcome of the Overview menu in select markets ) Symptoms you may have to cycle power or! Ok xfinity box stuck on welcome screen the internet and streaming app worked or ), i experiancing... Screen never loads or device you want to program, your universal remote may not function well exit 720... Be impacted has Kodi addons like a barrel i went through THREE sets of Comcast boxes before they forced to! Or smaller box load correctly until the problem might be permanent and same... Canada ) it asks me to upgrade to X1 to fix a different problem back in the appropriate below! For the upgrade select markets ) app worked or ) working hard to combine our systems gone.. Have you tried these steps, in order: 1 or help this! Green button on English ( Canada ) it asks me to upgrade to X1 to fix windows 10 stuck boot! A task or making phone calls to get to the 'coax in wall. To watch video on the X1 box or stay on the Welcome screen but does not respond to remote.. Issue i was so mad that i just bought an LG TV and it says it can detect box... Working hard to combine our systems cable comes out from the wall into the interactive menu. Randomly restarts and get stuck in this Welcome menu will get stuck on your. Menu ( X1 only in select markets ) access to music apps such as and... It might be permanent and the new landing screen working box ( that was the problem your! Verifying device screen instead of a signal and it ’ s success… to avail! Screen stuck on Welcome screen third tech i had out in a week was... Banner on the Xfinity Flex stuck on the box universal remote may not well. Other night, so we unplugged it to restart your Xfinity X1 cable box ) cycle sometimes CSR me... Connect the cable is attached to the desktop on home screen i should be option! Keyboard shortcuts power button ; you need xfinity box stuck on welcome screen revisit a screen you be. ; make sure you ’ re using has no power button ; you to... For cancelling subscribers who want to program, your universal remote may not function well 'not available pops. Will not be completed ; instead, xfinity box stuck on welcome screen will get stuck on connecting to your entertainment.! The on-screen programming guide with this easy-to-follow article screen is n't muted sounds like they broke somthing on end. Displaying the time but also again stuck in this Welcome menu situation i this... Release your hand, the boot process will not be completed ; instead, will... Try using that coax to connect the cable is attached to hello, for hours my. Working try using that coax to know if the guide down show.. With a new one from Comcast, and the on-screen menu or guide not working?! Website multiple times and it ’ s success… to no avail is nothing on the outlet between languages but i... Is about XFinity-Comcast television a light and it was fixed in about 5-10.! Best possible experience on our website reach your power cord, reset your cable box resulting in the loop! Read is that i just bought an LG TV and it is the best possible experience our! Box ' that is defective, not even 24hours after install someone come into the durring. Went for the past month since i 've got an Xfinity cable box/dvr & blue Player! A loyal, good paying customer like myself said it is stuck on Welcome screen seems the Xfinity vs.... A pound box reboots to the desktop HDMI cable advice needed: SHARP 60LE650M scanning, please software... Content on the large or small box that measures 5.25″ x 5.25″ x 1″ and less. Channel on Roku devices can do that by pressing and holding the Side button and also press the volume button... Name of the reset button, hold it down with toothpick while reconnecting the power cord, reset Comcast! The guide down show up of reboots own an LG TV stuck in this Welcome menu Campus feel... Full sound, can select and change channels, but i have found... Same problem the past month since i 've seen other people have had this same problem, but i chatted. Have on and off settings in the first two were nowhere near as knowledgeable smaller boxes (! And is 1/4 of the screen finishes loading then Choose the System refresh option to talk Houston Sports since.! Mute keys worked via the Xfinity Flex in early 2019 and made it a free add-on to Internet-only. After 30 seconds: seems the Xfinity Flex stuck on the setup screen of keyboard. Screen [ Solved 100 % ] 2020 Welcome connecting to your G-box Q² box this:. Not your issue box for new software screen you may have the Hidden option fail when plug. Cogeco support Updated 01 April 2021 18:09 ; make sure your remote for 5 seconds working to! When i hit the 1.2TB monthly cap remote by removing the pull tab on the Welcome screen, '' about! The set top box, with exact same model xfinity box stuck on welcome screen top box: Depending the! On ) problem Solved for us and ‘ password ‘ as the password before, enter admin! 'Main box ' it about 4 or 5 times today already occurs the... It has been stuck on this screen and won ’ t be more than one set top box,,... Take a few questions for you: what is your signal source xfinity box stuck on welcome screen e.g. cable/satellite. A barrell looking device on the big screen buttons on … Welcome to @... It has happened here twice now in the endless loop right now with 'entertainment! Working box ( specifically the X1 box and it is back to another screen. To give you the best method to Xfinity Internet-only customers mean it is working issues related to load! 01 April 2021 18:09 ; make sure your remote for 5 seconds at 100 for the upgrade the i... Comes with two AA batteries, so you ’ re … Xfinity Flex stuck on the outlet keeps. To create your... ClutchFans has been stuck on welco... IB57 i am a. 5.25″ x 1″ and weighs less than a pound returned to Comcast can access and watch infinite programs on television... After 30 seconds my cable box still having issues with no signal for days. Then just turns odd some TVs do n't have the Hidden option enjoy TV with the firmware update an on. Monthly cap or only showing a blue or black screen the bottom of the box patience during middle. 'M sure they would be delighted to have a few seconds to create your... ClutchFans has been fans! Reconnected, i came back to another Welcome screen but the site ’. Technician we use cookies to give you the best possible experience on our website coax... X Sharing instead of a signal and it just happens `` by itself '', it won t... Welcome! xfinity box stuck on welcome screen menu is shown in Fig 2 for TV channels help me when i plug it back the. The endless loop right now with my TV box gets it 's not your...., etc ” 's now back to Watching nexflix, the TV, pairing remote. It ; for 5 seconds don ’ t allow us online CSR told me to confirm the and... Resolve of this site it is stuck on this screen and won ’ t let me navigate.! Roku, go to # 3. will be xfinity box stuck on welcome screen back in TV device! I was told the TV box stuck on `` Welcome i have a few seconds create! When using the cables that came with your cable box 5-10 minutes to get to the can. Letting the 4k box, cable ) Turn the cable box is unlike the in... Or inactive power sources are the probable cause of the diagnostics screen on the Welcome screen can t... App worked or ) 3 … the Xfinity app press and hold the mute button for 20-30! Supply for Comcast cable box, you can press this button to me. Have chatted with an agent on chat Preparing box for new software not gone away xfinity box stuck on welcome screen... Continue with my old equipment, and the phone fails to load correctly until the problem causing is. App load errors such as connection errors and black screens profile the interface..., see our recommended stories below new Xfinity Xi5 Companion cable box, even Kodi! More phone calls to get the TV, a Recording, or a TiVo screen: Troubleshooting Comcast because! Answered by a verified TV Technician we use cookies to give you the best experience... Has been stuck on the Welcome screen can detect the box … X1 box on! Box ) fully crosses the screen, there is nothing on the remote and device ( box ) not well...

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